“The ultimate measure of a man is not where he stands in moments of comfort, but where he stands at times of challenge and controversy.” Martin Luther King, Jr.
And this is how people in an organization will look at the leadership of that organization in times of crisis and chaos. It is very easy to end up in chaos when something disruptive comes along as COVID-19. Your customer demand is changing as never before, your supplier are not sure about their business continuity, your own task-force can not work anymore as they were used to, some might be sick…
And this is exactly when the difference is made between the true leaders and the ones who are not there yet.
The most important behavior of a leader to show true leadership is to have consistent behavior. If you are a constant display of balance, motivation, confidence and give direction and comfort to those who are seeing you as their leader and role model, only then you will be seen as a true leader.
When in an organization and its processes the standards are not yet fully in place, and people might be suffering from the lack of clarity, risk is entering into their workplace. Because lack of clarity makes people improvise in uncommon situations. Improvising means that variance is introduced in the execution of the work-processes and the outcome becomes unpredictable. This means the risk is increasing, risk for safety, risk for quality and risk for stable operations.
The solution lies in having the right standards in place, where many think standards are increasing inflexibility and hindering adaptability to crisis situations, our opinion is that having the right standards is enabling you to change the standards fast to new circumstances…
If you recognize this scenario in your organization or would like to know more about how new standards can help your organization to adapt to COVID-19 challenges, if you would like to know more about how to manage the new risks in the most efficient way, please schedule a free call with one of our experts below. Or read more by clicking on below button.